Front Desk Agent | Baltimore McHenry Row Courtyard

SHANER
Baltimore, MD
Category Hospitality
Job Description
The Front Desk Agent will be responsible for providing superior guest services, handling guest complaints, and processing check-ins and check-outs in a hotel setting.

Requirements

  • High school graduate or equivalent
  • Minimum one year customer service experience; previous hotel experience preferred
  • Ability to satisfactorily communicate with guests, management, and co-workers
  • Computer experience preferred
  • Bilingual English/Spanish a plus
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