Role OverviewJoin our Front Office Team in an On-Call capacity at Hyatt Regency Waikiki Beach Resort and Spa, a 1230 room property in the heart of Waikiki. As a Front Desk Agent, you'll interact with guests throughout their stay, providing information and exceptional experiences.
What You Will Do
Directly interact with guests, provide information about the Resort, Restaurants, Spa, and surrounding areas, and ensure a seamless check-in and check-out process.
Why It Might Be a Fit
If you have prior customer service experience, are comfortable with a fast-paced environment, and have a true desire to satisfy the needs of others, this role may be a great fit.
Requirements
- Prior customer service experience with direct interaction with guests
- Ability to interact with a diverse clientele
- Open availability, including overnights and weekends
- Comfortable with fast paced environment
- A true desire to satisfy the needs of others in a fast paced environment.
- Previous hotel experience preferred
- Able to work a variety of shifts including holidays
- Refined verbal and written communication skills
- Ability to stand for long periods of time
]]>