Role OverviewThe Front Desk Host will be responsible for assisting Guests with the registration process, account settlements, communication of hotel services and promotion, providing guests with information about local attractions/restaurants, and answering guest phone calls. The role is designed for a seamless experience at the resort, with a direct impact on creating the Guest experience. Comprehensive training will be provided across all areas of the Front Office.
What You Will Do
Assist Guests with registration, account settlements, and communication of hotel services; provide information about local attractions and restaurants; answer guest phone calls.
Why It Might Be a Fit
A true desire to satisfy the needs of others in a fast-paced environment; refined verbal communication skills; ability to work a flexible schedule, including mornings, afternoons, evenings, and weekends & holidays.
Requirements
- Previous experience in luxury hotel preferred
- Ability to stand for long periods
- Ability to work a flexible schedule, including mornings, afternoons, evenings, and weekends & holidays
- Proficient in basic computer skills
- Customer service experience preferred
- Ability to work in a fast-paced environment with moderate lifting
- Ability to stand and lift up to 30 lbs
Benefits
- Opportunities to work around the world with Hyatt Hotels and Resorts
- Discounted & Complimentary Hotel Room Nights
- Free employee meals in our employee dining hall
- Free covered parking
- Medical Dental and Vision Insurance (Full-time colleagues)
- Retirement savings plan
- Excellent training and professional development
- Tuition/Wellness reimbursement, up to $1,000 a year!
- Employee Stock Purchase plan
- Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
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