Front Desk Agent

MCR
Brownsville, TX
Category Customer Service
Job Description
Front Desk Agent at Courtyard by Marriott Brownsville, TX responsible for ensuring guest satisfaction, maintaining cleanliness and safety, and providing excellent customer service.

Requirements

  • Experience in hospitality, service, consumer-facing franchise or related field preferred.
  • Can-Do Attitude: Must have a positive attitude and willingness to learn.
  • Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
  • Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
  • Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.

Benefits

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
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