Front Desk Agent

MCR
Chandler, AZ
Category Hospitality
Job Description
Front Desk Agent at Hilton Phoenix Chandler: responsible for ensuring guests enjoy a friendly arrival and departure experience, addressing all needs and requests in a timely, efficient and hospitable manner.

Requirements

  • Experience in a hospitality, service, consumer-facing franchise or related field preferred
  • Can-Do Attitude: Must have a positive attitude and willingness to learn
  • Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures
  • Handle Pace and Pressure: Must work well in stressful, high-pressure situations
  • Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests

Benefits

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
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