Front Desk Agent

CSM Corporation

Minneapolis, MN

Category Customer Service

Job Description

This position is responsible for providing solutions to ensure guest satisfaction and exceed their expectations as a Front Desk Agent.

Requirements

Anticipate guest needs and provide solutions
Process check-ins and check-outs, verify billing, create reservations, and process special requests
Assist guests with hotel information and local attractions
Work as a team player to meet guest needs
Follow company procedures and policies

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