Front Desk Agent

Crescent Hotels & Resorts
Greenville, SC
Category Customer Service
Job Description
Front Desk Agent responsible for greeting and registering guests, checking guests out, and providing excellent guest service.

Requirements

  • Greet guests and complete registration process
  • Assist guests with check-out
  • Demonstrate knowledge of hotel information and services
  • Use up-selling techniques to promote hotel services
  • Respond to guest inquiries and resolve issues
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