Role OverviewJoin Our Paradise Team! We're seeking a dedicated Front Desk Agent to be the heart of our guest experience in the stunning Florida Keys. As our Front Desk Agent, you'll be the friendly face that sets the tone for our guests' entire stay.
What You Will Do
Welcome guests, process reservations, provide information about resort amenities, respond to guest inquiries, coordinate with departments, handle special requests, and manage the multi-line phone system.
Why It Might Be a Fit
Previous hospitality or customer service experience preferred. Excellent communication and interpersonal skills, professional appearance, and positive demeanor required.
Requirements
- Previous hospitality or customer service experience
- Excellent communication and interpersonal skills
- Professional appearance and positive demeanor
- Computer proficiency with ability to learn property management systems
- Multi-tasking abilities in a fast-paced environment
- Problem-solving skills and attention to detail
- Flexibility to work mornings, evenings, weekends, and holidays as needed
Benefits
- Competitive wages
- Benefits package
- Employee discounts on resort amenities
- Opportunities for growth and development
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