Front Desk Agent

Inn of the Mountain Gods Resort & Casino
Any Location, NM
Category Customer Service
Job Description
Role Overview

Assists in the checking-in and out of hotel guests, takes reservations, and assists guests with needs while staying at the resort.

What You Will Do

Provide directions, respond to guest comments/complaints, and perform duties at maximum speed and efficiency. Check guests in and out, make key cards, and take reservations.

Why It Might Be a Fit

Must have excellent communication and computer skills, a healthy and friendly attitude towards co-workers and guests, and be able to work in a fast-paced environment.

Requirements

  • High School Diploma or GED
  • At least one year experience in a customer service environment
  • Excellent communication and computer skills
  • Healthy and friendly attitude towards co-workers and guests
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