Front Desk Agent

Cragun's
Brainerd, MN
Category Hospitality
Job Description
Role Overview

Join our caring family at Cragun’s Resort as a Front Desk Agent, providing a warm welcome and heartfelt farewell to our guests. We play a crucial role in ensuring every guest feels valued and appreciated during their stay.

What You Will Do

Warmly greet and register guests, manage guest check-ins and check-outs, handle cash and credit card transactions, maintain accurate room status, and provide insightful information about room types and resort amenities.

Why It Might Be a Fit

A positive attitude, strong multitasking and organizational abilities, and a friendly, professional demeanor are required. Previous hospitality experience is a bonus but not necessary.

Requirements

  • A positive, ‘Guest First’ attitude
  • Strong multitasking and organizational abilities
  • A friendly, professional, and enthusiastic demeanor
  • Willingness to work a flexible schedule, including evenings and weekends
  • A valid driver’s license
  • Must be at least 16 years of age or older
  • Previous hospitality experience is a bonus but not necessary

Benefits

  • Discounts on marina rentals
  • Food and beverage discounts
  • Lodging discounts
  • Savings in our gift shop
  • Significant discounts at our award-winning golf courses
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