Role OverviewFront Desk Agents play a crucial role in guest services by handling room reservations, providing information and services to guests, and processing payments. They are responsible for ensuring a smooth check-in and check-out process, addressing guest inquiries and concerns, and maintaining accurate records of transactions.
What You Will Do
Guest Check-In/Out, Guest Information, Phone Management, Reservations, Guest Inquiries, Cashier Duties, Maintenance Coordination, Security Procedures, Front Office Cleanliness.
Why It Might Be a Fit
Strong communication and interpersonal skills, ability to work in a fast-paced environment, ability to maintain control and exhibit good judgment in difficult situations.
Requirements
- Strong communication and interpersonal skills
- Ability to stand for extended periods & ability to lift, push, and pull 50 pounds
- Ability to work in a fast-paced environment
- Ability to maintain control and exhibit good judgment in difficult situations
Benefits
- health insurance
- dental insurance
- vision insurance
- leaves of absence
- retirement plans
- paid time off
- hotel room discounts
- daily pay access
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