Front Desk Agent

U.S. Department of Homeland Security, Office of Intelligence and Analysis, Private Sector Engagement
Washington, DC
Category Hospitality
Job Description
Role Overview

Join Our Front Desk Team at Hyatt Place National Mall! Employees are surrounded by world-renowned attractions and have easy access to exciting entertainment options. The hotel's prime location means a stimulating and rewarding workplace.

What You Will Do

Front Desk Agents play a crucial role in guest services by handling room reservations, providing information and services to guests, and processing payments. They are responsible for ensuring a smooth check-in and check-out process, addressing guest inquiries and concerns, and maintaining accurate records of transactions.

Why It Might Be a Fit

This part-time position offers flexible scheduling with weekends & evenings, based on business and operational needs. Employees must have strong communication and interpersonal skills, ability to stand for extended periods, and ability to lift, push, and pull 50 pounds.

Requirements

  • Strong communication and interpersonal skills
  • Ability to stand for extended periods
  • Ability to lift, push, and pull 50 pounds

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • leaves of absence
  • retirement plans
  • paid time off
  • hotel room discounts
  • daily pay access
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