Role OverviewThe Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
What You Will Do
Responsibilities include answering guest inquiries, following cash handling and credit policies, being aware of rates and packages, and handling check-ins and checkouts in a friendly and efficient manner.
Why It Might Be a Fit
The ideal candidate will have a college course work in a related field, experience in a hotel or related field, and strong customer service skills.
Requirements
- College course work in related field
- Experience in a hotel or related field
- High School diploma or equivalent
- Computer experience
- Customer Services experience
]]>