Role OverviewAs a Front Desk Agent, you'll be the person guests rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll create the warm atmosphere that makes guests feel at home.
What You Will Do
You'll take and manage guest bookings, handle cash and credit transactions, check guests in and out, record and act on their preferences, and handle their messages, requests, questions, and concerns.
Why It Might Be a Fit
You'll be a trusted contact for all guests, helping them with anything from bill issues to local knowledge, and looping in management when necessary. You'll also take pride in your appearance and place as a brand ambassador.
Requirements
- High school diploma or qualification
- One year of experience in a front desk or guest service position
- Fluency in the local language (English)
- Communication skills
- Problem-solving skills
- Literate and tech-savvy
- Flexibility (night, weekend, and holiday shifts)
- Ability to lift, push, and pull big objects up to 50lbs (23 kg)
Benefits
- Competitive hourly rate of $17.75
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