Role OverviewAt Hotel Commonwealth, every guest interaction carries the warmth of a genuinely local, independently spirited hotel. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
What You Will Do
Greets and completes established check-in procedures for arriving guests on a daily basis, facilitates guest departure, calculates and/or posts monies, and answers inquiries and accepts reservations.
Why It Might Be a Fit
This is more than just a role—it’s a chance to bring fresh perspective, creative flair, and new ideas to an already celebrated hotel. Together, we create experiences guests will never forget, and moments we’ll be proud of long after they’ve checked out.
Requirements
- High school diploma or equivalent
- Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems
- Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills
- Must be fluent in oral and written English
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
Benefits
- Exclusive discounts at Sage Hotels & Restaurants nationwide
- Comprehensive health coverage (medical, vision, and dental insurance)
- Complimentary meal every shift
- Commuter benefits (Perq Program partnership with MBTA)
- Prime location (work in the heart of the city with easy access to public transportation)
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