Front Desk Agent

Crescent Hotels & Resorts
Honolulu, HI
Category Customer Service
Job Description
Role Overview

We are looking for a Front Desk Agent to join our team in a highly competitive environment with a focus on delivering outstanding guest service and financial profitability. The successful candidate will be responsible for greeting and registering guests, checking guests out, and providing exceptional customer service.

What You Will Do

As a Front Desk Agent, you will be responsible for performing tasks such as greeting guests, completing registration, using the point-of-sale system, handling money, processing credit and debit cards, and answering guest questions and inquiries.

Why It Might Be a Fit

We are looking for a candidate who is passionate about providing excellent customer service, has prior experience as a Front Desk Agent, and is looking for a job with flexibility in shifts and a variety of computer skills.

Requirements

  • Prior experience as a Front Desk Agent in a hotel or high-volume industry
  • Excellent computer skills
  • Team spirit

Benefits

  • Highly competitive wages: $31.00 - $32.00 per hour
  • Exceptional benefit plan for eligible associates and family members
  • 401K matching program for eligible associates
  • Flexible scheduling
  • Discounts with Crescent managed properties in North America
  • Hotel Room discounts at Marriott brand properties worldwide
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