Role OverviewThe Front Desk Agent will play a vital role in ensuring exceptional customer service experience for guests. They will be responsible for providing a warm and welcoming environment, addressing guest needs, and ensuring their satisfaction throughout their stay.
What You Will Do
The Front Desk Agent will be responsible for checking guests in/out, collecting balances, posting room charges, making reservations, and responding to guest inquiries.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, attention to detail, and the ability to work under pressure. Prior experience in a hospitality or customer service role is preferred.
Requirements
- High School Diploma/GED preferred
- Prior experience in a hospitality or customer service role preferred
- Computer skills
- Attention to detail
- Excellent customer service skills
- Ability to work under pressure
Benefits
- Competitive Salary
- Paid Time Off and Paid Holidays
- Career Growth
- Medical/Dental with employer contribution
- Voluntary Life Insurance, Disability, and Aflac Insurance
- Company-paid life insurance and long-term disability
- 401 (k) retirement plan
- Travel Perks to Resort Locations
- Company Perks Program
]]>