Front Desk Agent

Deliver unparalleled service, courtesy, and care to our guests, and provide exceptional service throughout their stay.

What You Will Do

Respond to guest questions and requests, streamline the check-in and check-out process, and resolve guest concerns with attentive service recovery.

Why It Might Be a Fit

Create unforgettable and unique memories that leave a lasting impression, and grow as an individual in a hospitality career.

Requirements

• High school diploma or its equivalent
• One year of Front Desk experience in hotels preferred
• One year of experience working in customers service or a guest-facing role required
• Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
• Previous experience with hotel PMS systems a plus

Benefits

• EARLY PAY OR EARNED WAGE ACCESS
• dental
• vision
• pet discount program
• identity theft protection
• pre-paid legal support
• flexible spending accounts
• matched 401K
• life
• critical accident or illness
• short- & long-term disability
• paid time off
• wellness programs
• hotel discounts