Front Desk Agent

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answering and processing phone calls, and handling special requests.

What You Will Do

Resolve guest complaints, anticipate guest needs, maintain positive guest relations, and process guest check-ins.

Why It Might Be a Fit

Potential career paths include Front Desk Supervisor, Front Desk Manager, and Operations Manager.

Requirements

• High School Graduate or General Education Degree (GED)
• One year previous experience in a similar position in a hotel
• Basic computer skills required