Role OverviewThe Front Desk Agent is responsible for assisting guests with check-in and check-out, answering and processing all phone calls received, and handling special requests for services or information.
What You Will Do
Resolve guest complaints, anticipate guests' needs, maintain positive guest relations, process guest check-ins and check-outs, and perform various administrative tasks.
Why It Might Be a Fit
The ideal candidate will have one year of previous experience in a similar position in a hotel, basic computer skills, and a high school graduate or GED.
Requirements
- High School Graduate or General Education Degree (GED)
- One year previous experience in a similar position in a hotel
- Basic computer skills
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