Role OverviewThe Front Desk Agent is responsible for assisting guests with check-in and check-out, answering and processing phone calls, and handling special requests.
What You Will Do
Resolve guest complaints, anticipate guests' needs, maintain positive guest relations, and process guest check-ins.
Why It Might Be a Fit
If you love helping others and enjoy creating positive moments, you'll fit right in here.
Requirements
- High School Graduate or General Education Degree (GED)
- One year previous experience in a similar position in a hotel
- Basic computer skills required
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