Front Desk Agent

Westgate Resorts
Mesa, AZ
Category Administration
Job Description
Westgate Painted Mountain Golf Resort invites you to enjoy a relaxing retreat amidst the breathtaking Sonoran Desert landscape. The Front Desk Agent is the first point of contact for guests, responsible for a smooth check-in and exit process. The role requires flexibility to work shifts, including evenings, weekends, and holidays, and a commitment to providing excellent customer service.

Requirements

  • Greet guests with a warm welcome.
  • Ensure a smooth check-in and checkout process.
  • Accurately calculate bills and collect payments.
  • Effectively find solutions to guest concerns.
  • Coordinate with other departments as needed.
  • Perform additional responsibilities delegated by management.
  • Physical stamina to stand for extended periods.
  • Ability to work flexible schedules.

Benefits

  • Comprehensive health benefits
  • Paid Time Off
  • Paid Holidays
  • 401K with generous company match
  • Family benefits
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Employee Assistance Program
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts
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