Front Desk Agent

Westgate Resorts
Any Location, WA
Category Hospitality
Job Description
VI Resorts at Homestead (Lynden, WA) offers dynamic career opportunities at a Pacific Northwest countryside resort setting. As a Front Desk Agent, you will deliver warm welcomes, seamless service, and thoughtful support to guests from check-in to check-out.

Requirements

  • Welcome guests warmly and professionally upon arrival
  • Manage guest check-ins and check-outs efficiently
  • Issue room keys and provide assistance as needed
  • Handle reservations, room availability, guest records, mail, and phone messages with accuracy
  • Respond to guest inquiries and provide information about local dining, transportation, attractions, and activities
  • Process payments, post charges to guest accounts, and ensure accurate billing and documentation
  • Address and resolve guest concerns promptly while maintaining a friendly and professional demeanor

Benefits

  • 401K with generous company match
  • Daily Pay benefit
  • Wellness Programs
  • Employee Assistance Program (EAP)
  • Exclusive discounts for Team Member
  • Advancement & development opportunities
  • Community Involvement Programs
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