Front Desk Agent

Spire Hospitality
Any Location, MA
Category Customer Service
Job Description
Our hotel offers sensibly priced accommodations within steps of Legacy Place shopping and entertainment facility. We are seeking full-time and part-time team members for our Front Desk!

Requirements

  • Deliver unparalleled service, courtesy, and care to our guests
  • Respond promptly and effectively to guest questions and requests
  • Streamline the check-in and check-out process for guests
  • Answer incoming phone calls with promptness and professionalism
  • Excel at multitasking in a dynamic environment
  • Resolve guest concerns with attentive service recovery

Benefits

  • Medical
  • Dental
  • Vision
  • Pet discount program
  • Identity theft protection
  • Earned Wage Access
  • Pre-paid legal support
  • Flexible spending accounts
  • 401K
  • Life
  • Critical accident
  • Critical illness
  • Short- & long-term disability
  • Paid time off
  • Wellness programs
  • Hotel discounts
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