Front Desk Agent, Part-Time | Hilton Garden Inn, Marlborough

CSM Corporation
Marlborough, MA
Category Hospitality
Job Description
This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Anticipates and responds to guests in a friendly and positive manner, processes check-ins and check-outs, verifies billing, creates reservations, and processes special requests.

Requirements

  • High school diploma or GED required
  • 1+ years prior guest service experience required
  • Excellent verbal communication skills
  • Attention to detail, customer focused, and ability to perform job duties in a fast-paced environment
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