Front Desk Associate

American Society of Highway Engineers (ASHE)
Santa Ana, CA
Category Customer Service
Job Description
Role Overview

The Front Desk Associate will be responsible for general receptionist duties, including handling calls, office communications, and assisting vendors and visitors. They will deliver exceptional customer service and provide a great overall experience.

What You Will Do

Greet visitors, register new customers, communicate with customers, answer calls, assist with curbside pick-up, maintain store appearance, and perform light administrative duties.

Why It Might Be a Fit

Must be a positive team player with strong interpersonal and communication skills, customer service skills, and the ability to multitask in a fast-paced environment.

Requirements

  • Must be at least 21 years of age
  • Valid identification to work in the US
  • 1-2 years' experience in related or similar industry
  • Proficiency in technology software, desktop electronics, MS Office
  • Strong customer service skills
  • Proficient at multi-tasking in a fast-paced environment
  • Reliable transportation
  • Knowledgeable and passionate about the Cannabis Industry (preferred)

Benefits

  • Base salary
  • Medical
  • Dental/Vision
  • Paid Time Off (sick/vacation)
  • Employee Discounts
  • Vendor products and deals
  • Day of Birthday Day off
  • Welcome Gift Bag
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