Front Desk Associate

Robert's Resorts
Amarillo, TX
Category Customer Service
Job Description
Role Overview

The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk operations.

What You Will Do

Manage check-in and check-out procedures, handle reservations, address inquiries, and maintain smooth front desk operations.

Why It Might Be a Fit

If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

Requirements

  • Customer Service Skills
  • Communication
  • Multitasking
  • Attention to Detail
  • Adaptability
  • Problem-Solving
  • Organization
  • Computer Proficiency
  • Positive Attitude

Benefits

  • Medical, Dental, and Vision coverage for you and your dependents
  • Employer-paid life insurance for peace of mind
  • Voluntary coverages (STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans)
  • 80 hours of PTO plus 11 paid holidays
  • 401(k) with a 3% company match
  • Complimentary stay at one of our resorts
  • Commitment to Diversity
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