Front Desk Associate

Equinox Technology
Bethesda, MD
Category Customer Service
Job Description
Role Overview

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.

What You Will Do

Professionally greet members and guests, scan membership IDs, answer phones, respond to member questions, update members' accounts, maintain a clean work area, and provide customer service.

Why It Might Be a Fit

Must be friendly, vibrant, and outgoing, with a passion for health, fitness, and/or sports, and the ability to effectively communicate in person, via email, and via phone.

Requirements

  • Minimum of 1 year in customer service or related experience
  • High school diploma/GED required or equivalent work experience
  • Reliable, professional, computer literate, energetic, and friendly
  • Preferably interested in health, fitness, and/or sports
  • Must be able to effectively communicate in person, via email, and via phone

Benefits

  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
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