Front Desk Clerk - AM-PM and Overnight positions

Concord Hospitality
Raleigh, NC
Category Hospitality
Job Description
Role Overview

As a Front Desk Clerk or Guest Services Clerk, you will be responsible for giving our guests the best hospitality experience by ensuring an excellent first impression, offering assistance, and providing concierge service.

What You Will Do

Process laundry, work with the team to coordinate services, assist with check-in and departure, and utilize safety and security procedures.

Why It Might Be a Fit

You will have the opportunity to grow and be part of a fun team, with competitive pay, great benefits, and opportunities for development through classroom training and education assistance programs.

Requirements

  • Knowledge of Microsoft Office products
  • Knowledge of hospitality guest management systems
  • Excellent verbal and written communications skills
  • Good organizational skills, detail oriented
  • Comfortable working in an environment that requires multitasking
  • Focused on providing exceptional customer service
  • Able to problem solve and resolve issues effectively and efficiently

Benefits

  • Competitive Pay
  • Great Benefits including various levels of medical plans, prescription discounts plus vision/dental
  • 401K Retirement Program with company contribution
  • Group Life Insurance equal to your annual salary
  • Voluntary Short- and Long-Term Disability Programs
  • Verizon Wireless Discount
  • Education Assistance Programs through University of Phoenix
]]>