Front Desk Clerk

DelMonte Hotel Group
Any Location, OH
Category Customer Service
Job Description
Join the DelMonte Hotel Group team as a Front Desk Clerk in Beachwood, Ohio, and be part of a hospitality leader that prides itself on cultivating a workplace that feels like home.

Requirements

  • Greet, register, and assign rooms to guests
  • Answer telephone
  • Post charges, compute bill, collect payment, and make change for guests
  • Make and confirm reservations
  • Monitor room availability, Block rooms
  • Program wake-up calls
  • Handle guest mail and messages
  • Perform check-out services
  • Open and close shifts making cash drops as necessary
  • Maintain market stock and coffee area as needed
  • Provide guests with information pertaining to available services and hours of the hotel
  • Provide guests with directions and information regarding the local area
  • Ensure the cleanliness of the Front office, lobby and surrounding areas
  • Assist in checking all fixtures, equipment and conditions for proper operations, settings and maintenance

Benefits

  • Competitive pay
  • Comprehensive benefit packages for full-time positions
  • Hotel room discounts at our locations around the globe
  • Discounts on food and beverages
  • Professional development and advancement opportunities
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