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Front Desk Clerk
DelMonte Hotel Group
City of Saratoga Springs, NY
Category
Hospitality
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Job Description
Join the DelMonte Hotel Group team as a Front Desk Clerk, providing excellent guest service and being part of a tight-knit and supportive work environment. Competitive compensation and benefits offered, with opportunities for professional development and advancement.
Requirements
Greet, register, and assign rooms to guests
Answer telephone
Post charges, compute bill, collect payment, and make change for guests
Make and confirm reservations
Monitor room availability
Block rooms
Program wake-up calls
Handle guest mail and messages
Perform check-out services
Open and close shifts making cash drops as necessary
Maintain market stock and coffee area as needed
Provide information regarding hotel services and local area
Assist in maintaining lobby and front entrance cleanliness
Report deficiencies in lobby fixtures and equipment
Benefits
Comprehensive benefit packages for full-time positions
Hotel room discounts at our locations around the globe
Discounts on food and beverages
Professional development and advancement opportunities
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