Role OverviewHyatt Regency Portland has an opportunity for people who love helping people. Join our Front Office team as a Front Desk Clerk. The hourly rate is $23.00/hour.
What You Will Do
Welcome guests with a friendly and professional demeanor, check guests in and out efficiently, process payments, issue room keys, and assist with luggage. Answer phones, respond to inquiries, handle guest requests and concerns, maintain accurate records of guest accounts, collaborate with other hotel departments, and assist with concierge services.
Why It Might Be a Fit
Previous experience in a customer service or hospitality role is preferred. Strong communication and interpersonal skills, ability to multitask and work efficiently in a fast-paced environment, proficiency in computer systems and hotel management software, and flexibility to work various shifts including evenings, weekends, and holidays are required. Benefits include health benefits, paid vacation, sick and holidays, 401K plan with matching contributions, employee stock purchase, wellbeing programs, Tri-Met discount, complementary meals, tuition reimbursement, family bonding benefits, and complimentary hotel nights.
Requirements
- Previous experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Proficiency in computer systems and hotel management software
- Flexibility to work various shifts, including evenings, weekends, and holidays
Benefits
- Health Benefits for you and your dependents
- Paid Vacation, Sick and Holidays
- 401K Plan with Matching Contributions
- Employee Stock Purchase
- Wellbeing Programs
- Tri-Met discount
- Complementary Meals
- Tuition Reimbursement Program
- Family Bonding Benefits as well as Oregon Paid Leave
- Complimentary hotel nights, friends & family discounts at Hyatt properties around the world
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