Role OverviewWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference.
What You Will Do
Assist guests efficiently, courteously and professionally at all times. Answer phone calls virtually and check in guests through a computer. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
Why It Might Be a Fit
We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. We offer competitive wages and a comprehensive benefit package for full-time associates.
Requirements
- Assisting guests efficiently, courteously and professionally at all times.
- Answering phone calls virtually and checking in guests through a computer.
- Maintaining a high level of service and hospitality.
- Promptly and effectively dealing with guest concerns or issues.
Benefits
- Competitive wages
- Medical/dental/vision plans
- Life insurance
- ST/LT disability options
- 401K options
- Tuition assistance
- Discounted room rates at Concord managed hotels
- Training & development
- Career advancement opportunities
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