Front Desk & Client Care Coordinator — Dog Grooming Salon

PCoCo Dog Grooming
Any Location, CA
Category Customer Service
Job Description
Role Overview

Run the client experience at a growing, membership-based grooming salon. Own the schedule, drive rebooking, sell memberships, and be the reason clients keep coming back.

What You Will Do

Run the booking calendar, greet clients, recommend add-on services, sell and retain memberships, process payments, respond to client messages, and ask for Google reviews.

Why It Might Be a Fit

Ideal candidate has 2+ years in a front desk or client-facing role, comfortable with booking software and POS systems, and can sell without being salesy.

Requirements

  • 2+ years in a front desk, reception, or client-facing role
  • Comfortable with booking software, POS systems, and digital client communication
  • Ability to sell without being salesy
  • Strong written communication
  • Love for dogs

Benefits

  • $19–$20/hr base pay
  • Performance bonuses up to $900/month
  • Clear pay progression
  • PTO accrual
  • Team bonuses
  • Profit-share eligibility after 6 months
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