Role OverviewThe Front Office Coordinator is responsible for customer service and helping coordinate a smooth, timely patient experience with scheduling, comfort, and payments. They will ensure good business practices for the organization while the dentists and hygienists focus on providing dental care.
What You Will Do
Patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting. Promoting excellent customer service by all levels of the staff.
Why It Might Be a Fit
Strong customer service skills, knowledge of business and accounting processes, and experience in all aspects of billing are required. Ability to multitask, problem-solve, and communicate professionally with various stakeholders.
Requirements
- Knowledge of business and accounting processes
- Experience in all aspects of billing
- Knowledge of regulations related to commercial insurance
- Strong customer service skills
- Skill in using healthcare software and computer systems
- Knowledge of maintaining supplies and equipment for the medical setting
- Multitasking skills
- Problem-solving skills
- Professional communication and presentation skills
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