Front Desk Coordinator

North American Dental Group
Chattanooga, TN
Job Description
Role Overview

As a Front Desk Coordinator, you will be responsible for delivering best-in-class patient care and focusing on putting every patient first. You will work in a team that uses individuality and dental expertise to practice group dentistry and ensure that every patient leaves the office feeling satisfied.

What You Will Do

Your day-to-day responsibilities will include performing clerical tasks, answering phone calls, greeting visitors/patients, scheduling and verifying patient appointments, explaining procedures and services to patients, and tracking appointments due to no-shows, cancellations, and late arrivals.

Why It Might Be a Fit

To be successful in this role, you must be dependable, skilled in quality control, and able to learn new programs as needed. You will work in a team that prioritizes patient care and is passionate about improving oral health.

Requirements

  • High School Diploma or equivalent (Associate's degree preferred)
  • 1-5 years of customer service, insurance, or dental experience preferred
  • Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed

Benefits

  • Health, Dental and Vision Insurance (Full-time employees)
  • Healthcare Spending Account
  • Paid Time Off
  • 401k
  • Voluntary Life & Disability Insurance
  • Employee Assistance Program
  • Referral Program
  • Employee Discount Program
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