Front Desk Coordinator

North American Dental Group
Niles, OH
Category Customer Service
Job Description
Role Overview

The Front Desk Coordinator will be a part of a team that delivers best-in-class patient care and focuses on putting every patient first. The role involves performing clerical tasks, handling financial information, and explaining procedures to patients.

What You Will Do

Responsibilities include performing clerical tasks, handling financial information, explaining procedures to patients, and tracking appointments. The role requires dental knowledge and the ability to learn new programs as needed.

Why It Might Be a Fit

The ideal candidate will be dependable, skilled in quality control, and have a passion for helping others improve their oral health. The role offers competitive paid time off, a comprehensive benefits package, and opportunities for career growth and continuing education.

Requirements

  • High School Diploma or equivalent (Associate's degree preferred)
  • 1-5 years of customer service and insurance experience
  • Dental experience is required
  • Knowledge of dental software, Microsoft Office programs

Benefits

  • Competitive paid time off
  • Comprehensive benefits package, including 401k
  • Constant opportunities for career growth and continuing education
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