Role OverviewThe Front Desk Fitness Attendant is responsible for creating exceptional first and last impressions at the club by delivering friendly and welcoming service through every interaction. The role will greet members and guests with enthusiasm, assist with inquiries, manage check-ins and check-outs, and ensure a seamless experience throughout their visit.
What You Will Do
The primary responsibilities include ensuring all members and guests check in, connecting with members regularly, creating personalized service, promoting club activities, and answering telephones promptly and courteously.
Why It Might Be a Fit
The ideal candidate will be knowledgeable of club activities, have strong verbal communication skills, and be able to interact positively and professionally with members and guests.
Requirements
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a fitness, hospitality, or similar environment
- Demonstrated ability to interact positively and professionally with members and guests
- Experience in maintaining cleanliness and organization in a public or recreational facility
- Strong verbal communication skills, with the ability to effectively assist members and respond to their needs or concerns
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs
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