Role OverviewThe Front Desk Fitness Attendant is responsible for creating exceptional first and last impressions at the club by delivering friendly and welcoming service to members and guests. The role involves greeting members and guests, assisting with inquiries, managing check-ins and check-outs, and ensuring a seamless experience throughout their visit.
What You Will Do
The primary responsibilities of the Front Desk Fitness Attendant include ensuring all members and guests check in, connecting with members regularly, creating personalized service, promoting club activities, and answering telephones promptly and courteously.
Why It Might Be a Fit
To be successful in this role, you should be knowledgeable about the club's amenities, programs, and events, and be able to maintain a high level of professionalism and service. You should also be able to work effectively as part of a team, contribute to a positive and collaborative work environment, and handle minor issues or concerns that may arise.
Requirements
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a fitness, hospitality, or similar environment
- Demonstrated ability to interact positively and professionally with members and guests
- Experience in maintaining cleanliness and organization in a public or recreational facility
- Strong verbal communication skills, with the ability to effectively assist members and respond to their needs or concerns
- Ability to lift, carry, push, or pull up to 100 lbs. on occasion
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs
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