Front Desk Float

TEXAS HCS
Fort Worth, TX
Category Healthcare
Job Description
Role Overview

We are seeking a professional and compassionate Front Desk Float to join our healthcare team. As the first point of contact, you will play a vital role in providing exceptional customer service to our patients, staff, and visitors.

What You Will Do

Greet patients and visitors, manage the check-in process, schedule appointments, handle phone communications, maintain accurate patient records, and travel between various office locations.

Why It Might Be a Fit

The ideal candidate possesses excellent organizational skills, strong attention to detail, and the ability to multitask effectively within a fast-paced environment.

Requirements

  • High school diploma or equivalent
  • Proven experience as a medical receptionist or in a similar role
  • Knowledge of medical terminology, procedures, and insurance verification
  • Proficient in using electronic medical record (EMR) systems
  • Strong customer service and communication skills, both written and verbal
  • Excellent multitasking and organizational abilities
  • Ability to work well under pressure in a fast-paced environment
  • Attention to detail and accuracy in managing patient records and processing payments
  • Familiarity with medical coding and billing practices is a plus
  • Ability to maintain confidentiality and exercise discretion
  • Valid Driver's License is required

Benefits

  • Competitive compensation packages
  • Benefits
  • Opportunities for professional growth and development
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