Role OverviewWe are seeking a professional and compassionate Front Desk Float to join our healthcare team. As the first point of contact, you will play a vital role in providing exceptional customer service to our patients, staff, and visitors.
What You Will Do
Greet patients and visitors, manage the check-in process, schedule appointments, handle phone communications, maintain accurate patient records, and travel between various office locations.
Why It Might Be a Fit
The ideal candidate possesses excellent organizational skills, strong attention to detail, and the ability to multitask effectively within a fast-paced environment.
Requirements
- High school diploma or equivalent
- Proven experience as a medical receptionist or in a similar role
- Knowledge of medical terminology, procedures, and insurance verification
- Proficient in using electronic medical record (EMR) systems
- Strong customer service and communication skills, both written and verbal
- Excellent multitasking and organizational abilities
- Ability to work well under pressure in a fast-paced environment
- Attention to detail and accuracy in managing patient records and processing payments
- Familiarity with medical coding and billing practices is a plus
- Ability to maintain confidentiality and exercise discretion
- Valid Driver's License is required
Benefits
- Competitive compensation packages
- Benefits
- Opportunities for professional growth and development
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