Front Desk Host - $20/HR

Hyatt
Miami, FL
Category Customer Service
Job Description
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. Andaz Miami Beach is recruiting Front Desk Hosts to join our team.

Requirements

  • Greeting and thanking guests as per Forbes standards.
  • Perform all guest check-in and checkout procedures.
  • Answer phones and direct calls to appropriate personnel.
  • Anticipating and addressing guests' needs, and resolving their problems and complaints.
  • Collaborating and communicating with other internal departments to ensure guest satisfaction.

Benefits

  • Free room nights
  • Discounted and Friends & Family Room Rates
  • Medical, Dental, and Vision Insurance with only a 30-day waiting period!
  • 401K with company match
  • Free Parking
  • Generous Paid Time Off
  • Paid Family Bonding Time and Adoption Assistance
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
  • Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more
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