Front Desk Host - [FTS] Dollywood's DreamMore Resort & Spa

Dollywood
Pigeon Forge, TN
Category Hospitality
Job Description
Role Overview

Assist Resort guests with any needs or questions that arise during check-in and check-out while providing a personalized and excellent customer service.

What You Will Do

Welcomes guests in a friendly manner, solves minor problems, and ensures guests have a great stay. Enters data into computer, registers guests, handles billing questions, and maintains the front lobby area.

Why It Might Be a Fit

Must display and live out Lead with Love qualities, be self-motivated and disciplined, and prioritize and complete work assignments on a timely basis.

Requirements

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Basic computer knowledge and usage preferred
  • At least six (6) months directly related front desk experience required
  • Previous experience in a hospitality environment strongly preferred
  • Must be able to pass a typing test (score of 25 wpm or greater)
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