Role OverviewJoin Hyatt Regency Minneapolis as a Front Desk Host, responsible for welcoming guests and creating their first impression. This role influences the overall guest experience by providing top-level customer service during their stay.
What You Will Do
Handle guest registration, process forms of payment, respond to guest inquiries, and upsell hotel rooms. As the first point of contact, you will be the face of Hyatt Regency Minneapolis.
Why It Might Be a Fit
This role is ideal for candidates with customer service experience and an interest in hospitality. Benefits include health eligibility at 30 days, 401K with company match, discounted and free room nights, education assistance, and paid time off.
Requirements
- Customer service experience
- Hotel/Front Desk experience (preferred)
- Strong written and verbal communication skills
- Money handling experience (preferred)
Benefits
- Health benefit eligibility at 30 days of employment
- 401K with company match – eligible to contribute at 30 days of employment
- Discounted room nights at over 1,000 Hyatt properties upon hire
- Free room nights at over 1,000 Hyatt properties at 90 days of employment
- Education Assistance/Tuition Reimbursement
- Discounted employee parking ($5/day or $100/mo)
- Access to hotel gym (25,000 sq. ft.)
- Free meals in colleague cafeteria
- Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
- Paid Time Off including Vacation, Sick Time, Holidays
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