Front Desk/Housekeeping Team Member

Horizon Outdoor Hospitality
Any Location, IA
Category Operations
Job Description
Role Overview

Join our team as a combined Front Desk/Housekeeping position at Dundee Hills RV Resort. This hands-on role involves working with people, keeping spaces clean and welcoming, and switching between guest service and housekeeping responsibilities as needed. Our goal is to provide every guest with a clean, comfortable, friendly, and memorable stay.

What You Will Do

Assist with daily resort operations, including welcoming guests, handling reservations and guest questions, maintaining our cottages and common areas, and supporting the team wherever needed. Perform both front desk and housekeeping duties.

Why It Might Be a Fit

The ideal candidate is friendly, dependable, and detail-oriented, able to work independently and communicate professionally in person, by phone, email, and text. Previous hospitality experience is preferred, but we are willing to train the right person.

Requirements

  • Friendly and comfortable interacting with guests
  • Dependable and punctual
  • Detail-oriented and takes pride in their work
  • Able to work independently without constant supervision
  • Willing to help teammates and take on different responsibilities throughout the day
  • Comfortable working in a fast-paced hospitality environment
  • Able to communicate professionally in person, by phone, email, and text
  • Comfortable using computers and learning reservation/property management software
  • Able to follow established procedures and resort policies
  • Positive, flexible, and solution-oriented

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
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