Front Desk Lead

Padel39
Austin, TX
Category Customer Service
Job Description
Role Overview

The Front Desk Lead is responsible for ensuring smooth day-to-day operations, delivering exceptional member experiences, and supporting events at a club.

What You Will Do

Manage front desk operations, resolve member concerns, process memberships and payments, and assist with event execution.

Why It Might Be a Fit

Ideal candidate will have strong communication and leadership skills, be able to work in a fast-paced environment, and have experience in customer service and event planning.

Requirements

  • 1-2 years of experience in customer service or a related field
  • High school degree or equivalent
  • Ability to work in a fast-paced environment
  • Strong communication and leadership skills

Benefits

  • Full-time employment
  • Complimentary or discounted padel court access
  • Free racket rentals
  • Access to club facilities and wellness amenities
  • Employee discounts on retail and programming
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