Role OverviewThe Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
What You Will Do
Responsibilities include responding to guest requests, motivating and coaching Front Desk personnel, ensuring compliance to brand and company training, and developing employee morale.
Why It Might Be a Fit
The ideal candidate will have at least 5 years of progressive experience in a hotel or related field, with supervisory experience required. Proficiency in Windows operating systems, Company-approved spreadsheets, and word processing is also necessary.
Requirements
- At least 5 years of progressive experience in a hotel or related field
- Supervisory experience required
- Proficiency in Windows operating systems, Company-approved spreadsheets, and word processing
- Valid driver's license from the applicable state
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
Benefits
- Competitive salary
- Benefits package
- Opportunities for advancement
- Paid time off
- Health insurance
- Retirement plan
- Learning budget
- Parental leave
- Wellness programs
- Visa/relocation assistance
- Remote flexibility
- Stipends
- Bonus/commission
- Paid holidays
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