Role OverviewThe Front Desk Optometrist's Technician will assist the store Doctor, service customers, and perform various administrative tasks. The role involves answering phones, greeting patients, performing pre-tests, selling contact lenses, and maintaining patient files. The technician will also be responsible for data entry, inventory control, and customer service.
What You Will Do
The primary responsibilities of this position include providing exceptional customer service, maintaining knowledge of current sales and promotions, processing payment transactions, and performing administrative tasks as assigned. The technician will also be responsible for processing insurance claims, maintaining patient files, and delivering contact lenses to patients.
Why It Might Be a Fit
This role may be a fit for individuals who enjoy working in a fast-paced environment, have excellent customer service skills, and are able to multitask. The successful candidate will be able to work independently, maintain accurate records, and communicate effectively with patients and colleagues.
Requirements
- High School Diploma or GED
- Experience working in retail, customer service, or sales
- Experience working in the optical industry is preferred but not required
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Matching 401k
- Short-Term and Long-Term Disability
- Life Insurance
- Fully paid benefits to maintain licensing requirements and opportunities for advancement
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