Front Desk Optometrist's Technician Part Time

Eyemart Express
Raleigh, NC
Category Customer Service
Job Description
Role Overview

The Front Desk Optometrist's Technician will assist the store Doctor, service customers, and deliver exam services. The role involves answering the telephone, greeting patients, performing pre-tests, selling contact lenses, and communicating Eyemart's specials and everyday low prices. The technician will also be responsible for data entry, following A/R procedures, performing I & R training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary.

What You Will Do

The primary responsibilities of this position are to service all customers who enter the Doctor's office, assist with the delivery of exam services, and assist with the purchase of contact lenses. The technician will also be responsible for maintaining company standards, answering the telephone, greeting patients, performing pre-tests, selling contact lenses, and communicating Eyemart's specials and everyday low prices.

Why It Might Be a Fit

The ideal candidate will have experience working in retail, customer service, or sales, and a high school diploma or GED. Experience working in the optical industry is preferred but not required. Eyemart Express is a company that values excellence, invests in your future, and respects your need for balance.

Requirements

  • High School Diploma or GED
  • Experience working in retail, customer service, or sales
  • Experience working in the optical industry is preferred but not required

Benefits

  • Competitive earning potential
  • Flexible scheduling
  • Work-life balance
  • Opportunities for growth and development
  • Respect for personal balance
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