Role OverviewFront Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
What You Will Do
Process forms of payment, respond to guest inquires, answer incoming calls, and take care of internal as well as external phone calls.
Why It Might Be a Fit
You'll be the face of Hyatt as a Front Office Host, creating connections with our guests and increasing guest satisfaction scores.
Requirements
- Must be able to work in a fast-paced environment
- Ability to work a flexible schedule during the week, including weekends and holidays
- Previous front desk agent experience is a plus
Benefits
- Medical/Dental/Vision Insurance
- Health Savings Plan and Flexible Savings Plan with Medical Coverage
- Colleague Discounted Room Rates
- 12 Complimentary Room Nights (based on availability)
- Paid Time Off
- 2 Floating Holidays
- 8 Paid Holidays
- Growth Opportunities
- Referral Bonus
- Recognition & Rewards
- Basic Life Insurance
- Sick Days
- Friends & Family Room Rates
- 401(k) (Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)
- Employee Stock Purchase Plan (5% discount)
- Complimentary Parking
- Complimentary Meal During Each Shift
- Employee Assistance Program (EAP)
- Hyatt Property Restaurant/Coffee Shop Discount
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