Role OverviewFront Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
What You Will Do
Process forms of payment, respond to guest inquires, and take ownership in providing a memorable experience.
Why It Might Be a Fit
You'll be the face of Hyatt as a Front Office Host, and must be able to work in a fast-paced environment, with a flexible schedule during the week, including weekends and holidays.
Requirements
- Good typing skills
- Pleasant attitude
- Excellent phone demeanor
- Ability to work in a fast-paced environment
- Previous front desk agent experience is a plus
Benefits
- Medical/Dental/Vision Insurance
- Health Savings Plan and Flexible Savings Plan with Medical Coverage
- Colleague Discounted Room Rates
- 12 Complimentary Room Nights (based on availability)
- Paid Time Off
- 2 Floating Holidays
- 8 Paid Holidays
- Growth Opportunities
- Referral Bonus
- Recognition & Rewards
- Basic Life Insurance
- Sick Days
- Friends & Family Room Rates
- 401(k) (Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)
- Employee Stock Purchase Plan (5% discount)
- Complimentary Parking
- Complimentary Meal During Each Shift
- Employee Assistance Program (EAP)
- Hyatt Property Restaurant/Coffee Shop Discount
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